Last updated June 2021
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
- Account means a unique account created for You to access our Service or parts of our Service.
- Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Capepoint Trading 18cc ta
- RE/MAX Elite, shop 1 Prospur Center Churchill Road Plumstead 7800.
- Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
- Country refers to: South Africa
- Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
- Personal Data is any information that relates to an identified or identifiable individual.
- Service refers to the Website.
- Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analysing how the Service is used.
- Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
- Website refers to RE/MAX Elite, accessible from www.remax-elite.co.za
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
While using Our Service, We may ask you to provide us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, Postal code, City
- Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device.
Tracking Technologies and Cookies
Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read "Where can I change the settings for disabling, or deleting local shared objects?" available at https://helpx.adobe.com/flashplayer/kb/disable-local-shared-objectsflash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_
Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies: Cookies: What Do They Do?.
We use both Session and Persistent Cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services. · Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service, including to monitor the usage of our Service.
- To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give
- You access to different functionalities of the Service that are available to You as a registered user.
- For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
- To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
- To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
- To manage Your requests: To attend and manage Your requests to Us.
- For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
- For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
- With Service Providers: We may share Your personal information with Service Providers to monitor and analyse the use of our Service, to contact You.
- For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
- With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
- With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
- With Your consent: We may disclose Your personal information for any other purpose with Your consent.
Retention of Your Personal Data
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Disclosure of Your Personal Data
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of Users of the Service or the public · Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
Links to Other Websites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
- By email: firstname.lastname@example.org
- By visiting this page on our website: www.remax-elite.co.za
- By phone number: +27 21 7620222 or +27 83 727 1540
What is POPI?
POPI is South Africa’s data privacy law and it stands for the Protection of Personal Information Act, 2013. It is sometimes also referred to as POPIA (Protection of Personal Information Act). It governs when and how organisations collect, use, store, delete and otherwise handle personal information.
What is personal information under POPI?
Generally speaking, personal information is any information that can be used to personally identify a natural or juristic (i.e. organisations) person. This information about a person includes, but is not limited to:
• Name & Age
• Gender / Sexual Orientation
• Marital Status
• National / Ethnic / Social origin
• Physical or Mental health
• Religion / Beliefs / Culture
• Educational / Medical / Financial / Criminal Or Employment history
• ID number
• Email address / Contact numbers
• Location / Physical address
• Photos / Video footage / Voice recordings / Biometric information
• Personal opinions / Views or Preferences
Who does POPI apply to?
POPI applies to all local and foreign organisations processing (i.e. collecting, using or otherwise handling) personal information in South Africa.
What do the final POPI regulations deal with?
• How a data subject can object to the processing of their personal information.
• How a data subject can request the correction or deletion of information.
• The responsibilities of an information officer.
• How to apply for the regulator to issue a code of conduct.
• How to request marketing consent.
• How to submit a complaint to the regulator.
• How the regulator will act as a conciliator in investigations.
• What the regulator must do before it investigates you.
• How the regulator will try to settle complaints.
• How the regulator will conduct assessments.
• How the regulator will notify people during investigations.
What is POPI compliance?
You will need to establish measures that ensure that you only collect, use, store, delete and otherwise handle personal information in permitted ways and that it is appropriately protected from unauthorised access or loss.
The measures that each organisation employs will be different, but in practice, it will mean more policies and procedures for your organisation and you will need to inculcate a culture of data protection in your organisation.
Does POPI provide any benefit to businesses?
POPIA provides the opportunity to analyse and have more control over the data handled within your organisation and to better understand its purposes. As data is an increasingly valuable resource, better data management can increase the efficiency and effectiveness of any business.
What does POPI mean for consumers?
Consumers will benefit from POPI’s requirements in that their personal information must be protected and it can only be collected or handled where there is a lawful justification for doing so.
POPI gives consumers specific rights in respect of organisations handling their personal information and it gives consumers greater control over their personal information. Consumers are informed about what personal information is collected, by who and why so that consumers are able to make informed decisions.
Who regulates POPI?
POPI is regulated by the Information Regulator.
What are the fines and penalties for non-compliance?
The fines and penalties vary depending on the offence, with a maximum of 10 years in prison or a R10 million fine.
Does POPI add anything to my constitutional right to privacy?
Every person has a constitutional right to privacy, which has many aspects (including privacy in the home, private communications and private information about a person). POPI gives practical effect to that right insofar as it relates to personal information handled by organisations. It provides a direct mechanism through which that aspect of the right can be enforced.
What are their responsibilities?
Under POPIA and the regulations: The Information Regulator is responsible for ensuring that their organisation complies with the POPI Act. They are a key person in any project or programme.
A Responsibly Party is a public or private body or any other person which alone or in conjunction with others determines the purpose of and means for processing personal information.
An information regulator and responsible party (or body) must:
• encourage compliance with conditions for the lawful processing of personal information,
• deal with requests made pursuant to POPIA (presumably by the Information Regulator or Data Subjects),
• work with the Regulator in relation to investigations conducted related to prior authorisations (pursuant to Chapter 6 in relation to the body),
• otherwise, ensure compliance by the body with the provisions of POPIA,
• develop, implement and monitor a compliance framework,
• ensure that a personal information impact assessment is done to ensure that adequate measures and standards exist,
• develop, monitor, maintain and make available a PAIA manual,
• develop internal measures and adequate systems to process requests for access to information,
• ensure that internal awareness sessions are conducted, and as may be prescribed.
These responsibilities are set out in section 55 of POPIA.
The third-party Operator is a person who processes personal information for a responsible party in terms of a contract or mandate, without coming under the direct authority of that party.
Regardless of the fact that an operator might also be a responsible party in its own right; when instructed or contracted to deliver a processing service on behalf of the responsible party for a specific purpose they act as an operator.